FAQ

Below is a brief review of the most Frequently Asked Questions relating to the use of the courses on the erudire.it elearning platform. For further information, please write to webmaster@conform.it

1. What does an online course consist of?
   An online training course is generated by a software and is subsequently deposited on a platform that people can access for use through their computer, tablet or smartphone, from home or from the office and at any time of the day. The course management component, i.e. the "Learning Management System" will monitor the student's learning phase: each activity performed, the answers to the questions, the time spent, etc. will be recorded so that the course administrator (virtual teacher) can evaluate whether the student has achieved his/her goals.
   
   
2. How can I enrol in an online course?
   If you are reading these notes, it is because you entered as a guest, but this is not enough to be able to register for courses open to everyone. To  access these courses independently, you need to register on the moodle platform through the dedicated page of the site. The system will send a confirmation email to the email address provided during registration, which must be clicked on  to validate registration (if you do not receive the email, check your spam box before contacting us).
   If the spam folder also contains nothing, click on this link and enter the email you used during registration in the appropriate field. At this point, you should be able to receive the link to complete your registration (again, make sure to check the spam folder).
   Once validated, the credentials you created can be used to log in and independently enrol in the courses you want using the appropriate registration tab. Self-registration is also allowed for any paid courses, which takes place after completing the purchase of the course by paying with the Paypal system.
   
   
3. How many times can I look at the course I have purchased?
   The purchase of a course entitles you to free use for a period of 180 days, unless otherwise specified in the introductory notes of the course. 
   
   
4. What happens when the course license period ends?
   At the end of the period indicated in the purchase phase, the system automatically unsubscribes the user, who, however, remains registered on the platform and will eventually have to communicate to webmaster@conform.it his/her desire to be deleted from the database.
   
   
5. If I purchase a product by sending the registration form and pay by bank transfer, how do I access the course?
   Once the payment has been verified, within 48 hours, you will receive the login credentials at the email address you provided. A username and password must be entered in the appropriate window at the top right of the erudire.it site
   
   
6. I have received my credentials but I cannot find the course(s) I have purchased
   You must enter the "My courses" section that you can find highlighted in the menu, after logging in.
   
   
7. How can I customize courses for my company?
   In addition to the wide range of products already available, it is possible to create training courses that meet specific business needs by contacting us directly or selecting the courses of interest from the catalogue and submitting a request to obtain the necessary use licenses.
   
   
8. How can I add the badges obtained on erudire.it to my backpack?
   Read this guide